Article

Why Leaders Are Outsourcing

July 22, 2024
Two people sit at a desk facing each other. The woman facing the camera holds up a mobile device showing the customer the screen.

Having a competitive credit card program requires dedicated staff and an ongoing investment in products, technology, marketing, and more.

Those increasing costs, the time commitment, and regulatory pressures have many leaders pivoting to the agent issuing model to ensure their members have access to the products they need from the financial institution they trust. 

Our credit card program wasn’t growing. We had a rewards program, but it was stagnant. We had to do something with it, but we didn’t have the expertise in-house. We wanted to turn it over to a good partner like Elan Credit Card, but still be involved. 

Tom Lex, CEO, Heartland Credit Union

Elan partners benefit from a proven, holistic credit card program that focuses on the unique needs of each financial institution. Cardmembers benefit from a large product suite, robust rewards program, ever-evolving digital capabilities, and a dedicated fraud protection team.

Elan takes on compliance, regulatory requirements, technology, and product development, risk and more so you can focus on your members.

Our 99.3% partner renewal rate reflects how valuable our program model, staff, technology, and products are to our partners and their cardmembers.

Learn more about how we can support your financial institution.

Start a conversation

If you are interested in learning how Elan can help your credit union grow, we'd love to hear from you. 

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